Jacob’s career spans the world of public relations, direct marketing, healthcare and hygiene, executive search and telecommunications. As an Organization Development-HRD professional, he has impacted professionals in Singapore, China, Taiwan, Hong Kong, India, Thailand, Malaysia, Indonesia and Japan as well as executives from the US, Australia, South Korea, Philippines, South Africa and Middle East.

Corporately, Jacob was the Regional HR Director of an established MNC headquartered in the US, with responsibilities over Asia-Pacific. As the driver behind the company’s Organizational Development initiatives, he implemented Asia-wide interventions for 12 countries encompassing change management, 360 degree feedback, core values alignment, employee communications, employee engagement surveys and career development.

With one of the world’s largest executive search firm, he engaged in sales, marketing, specialist search, regional training and product development. An experienced Search-Career Consultant, he coached franchisee owners (ex-CEOs and Senior VPs from diverse industries) across five Asian countries in sales development, consultant recruitment, performance training and client consulting. As Advisor, he also trained and coached their consultant teams.

While being Business Manager for one of Asia’s pioneer Direct Marketing (DM) firms, he marketed, sold, won and managed key accounts that included multi-channel, multi-lingual and multi-city DM solutions in APAC. He was a pioneer member of the working committee that successfully established the regional DMAsia Conference in the international scene. In corporate communications, he worked for the world’s largest public relations firm taking on marcom projects with companies like American Express, Citibank and Coca Cola.

As Training & Communications Manager of a Jardine Pacific conglomerate specializing in environmental health services, he developed and implemented Training & Development interventions for its 1,500 staff, and spearheaded its corporate communications and quality programs. He was also a Consultant to Directors and Country Managers in Hong Kong, Thailand, Malaysia and Indonesia in building their HRD capabilities to support expansion plans.

Jacob holds an NUS BA degree (top 10%); a Post-Graduate Dip. in T&D Management (Commendation Award Winner, T&D Association, UK-SIM); and a Certificate in Direct Marketing (Top Student, DM Association of Singapore).